AAuftragsflut

Customer Success / Marketing

Customer Success & Operations Manager

You are the operational backbone between clients and the production team.

Full-time100% RemoteGerman C2€2,000 + revenue share
Customer Success

About us

We build high-performing, AI-powered campaigns for the DACH region. We're not looking for a classic account manager — we need someone who drives the process from signed contract to live campaign.

The role at a glance

60% operations, 40% client care, 100% remote, full-time. Overlap with Central European office hours is mandatory.

What you'll do every day

  • Operational project management from signed contract to live campaign.
  • Lead onboarding calls, send the first invoice, and set up client access.
  • Make sure clients deliver all required materials in full.
  • Quality control for ad copy and voiceovers.
  • Incorporate client feedback and brief the creative team.
  • Build landing pages, set up campaigns, confirm tracking and initial ad spend.

After launch

  • Regular update calls on campaign results and next steps.
  • Keep a close eye on client satisfaction.
  • Spot at-risk clients early.
  • Identify and close upsell opportunities.

What you need to bring

  • Flawless German at native or C2 level.
  • Strong English for internal collaboration.
  • Operational discipline across 40+ clients in different project phases.
  • Comfortable with tech and AI.
  • An eye for quality, empathy, and backbone.

Compensation and application

Base salary: €2,000 per month. Revenue share: 5% on monthly additional revenue from existing clients, uncapped.

Forget the classic cover letter. Click Apply Now and show us directly how you solve real client scenarios.